(973) 310-2432Mon–Fri, 9am–5pm ET

Services › Rides

Rides to appointments and errands

Tell us where you need to be and when. We work out the trip and the ways to get there. Soon you will be able to call or text, say YES to the price, and we book the ride for you. No app, no account.

Start a request Call (973) 310-2432

What we do

What we take off your hands

  • Work out the trip: the address, when to leave, and roughly how long it takes
  • Find the ways to get there, with phone numbers you can call, such as a local taxi or your county's transportation program for older adults, with sources
  • Write a short note for the driver (a walker in the trunk, help to the door)
  • If you already use a ride app, send a link today that opens it with your destination filled in
  • Plan the ride home, and put the appointment time on your reminder list

An example. On Monday you send: “Ride to the eye doctor Thursday at 10:30, and I need extra time to get to the car.” A few minutes later you have the address checked, a suggested time to leave, two local ride options with phone numbers, a note for the driver, and the ride home planned. (Illustrative example.)

Coming soon

Soon: one call, and we book it

Call or text where you need to go. We book the ride on our own account, with a note for the driver, and tell you when it is on its way.

  1. Call or text one number

    (973) 310-2432. No app, no account, no passwords.

  2. We quote the price

    We line it up on our own business accounts and tell you the full price first.

  3. You say YES

    Nothing is booked or charged until you, or a family member you choose, say YES.

  4. It's done

    Your card on file is charged, a receipt follows every time, and family can get updates.

This is not live yet. Until it is, everything else on this page is how it works today.

How to ask

Ask the way that suits you

In the portal

Sign in with your email at trustedcarepartners.com/portal and type the request, any time of day. For example: “Ride to Dr. Patel on Main Street, Thursday at 10:30. I use a walker.”

By text Coming soon

Text RIDE to (973) 310-2432, then say what you need. The assistant asks only for what is missing. Texting is being switched on now; until then, use the portal.

By phone

Call (973) 310-2432, Monday to Friday, 9am to 5pm Eastern, to talk it through with a person.

A phone menu for each service Coming soon

Today

How it works today

  1. Send the request

    Where, when, and anything the driver should know.

  2. Get the plan

    We reply with the trip worked out, the options with phone numbers, and a note for the driver.

  3. You choose

    Call the one that suits you, or tap our link if you already use a ride app. Nothing is booked without you.

Where the line is

What we never do

  • Book anything without your YES
  • Ask for your passwords, or need you to have an app account
  • Charge per-minute or no-show fees
  • Drive anyone or ride along
  • Arrange medical transport. In an emergency, call 911

Fees

What it costs

Today you pay the ride or taxi company directly, at the fare it quotes. Our part is covered by your membership, and we add nothing to the fare.

When booking launches, you will hear the full price, including any fee from us, before you say YES. No per-minute fees and no no-show fees from us.

Membership plans and the first free task are on the pricing section of our homepage.

Other things we help with

Groceries and household shopping

Send your list, even a rough one or a photo of a note on the fridge.

Meals and food delivery

Tell us what you feel like, or what you need to avoid.

Prescription pickups and refills

We help you stay on top of refills and pickups: whether your pharmacy delivers, what to ask when you call, and a reminder before you run low.

Help around the home

A leaking tap, a lawn to cut, snow on the path, a room to clear out.

Paperwork, scam checks and tech help

The letter you haven't opened, the form due next week, the text that looks wrong, the TV that won't connect.